FAQ
Quick answers about YISS gel polish, orders, and shipping. Can't find what you need? Contact us and we will reply within one business day.
How do I apply YISS gel polish at home?
Apply in thin layers and cure each layer under an LED/UV nail lamp before adding the next. Finish with top coat and a final cure. Thin, even layers cure better and last longer than one thick coat.
Do I need a UV/LED lamp?
Yes. YISS gel polish cures under an LED/UV nail lamp and will not air-dry like regular polish. Any standard LED/UV nail lamp works; you can find ours in tools & finish.
How long does the color wear?
With clean prep, thin layers, and full curing, YISS gel color typically wears up to three weeks. Wear time varies with nail condition, prep, and daily habits.
How do I remove gel polish safely?
Please do not peel it off. Buff the shine from the top coat, soak with acetone wraps or soak-off clips for 10 to 15 minutes, then gently slide the softened gel away and finish with cuticle oil.
What does HEMA-free and TPO-free mean?
YISS gel color is formulated without HEMA and TPO, two common gel ingredients associated with sensitivity for some users. All YISS gel color is also cruelty-free. If you have known allergies, patch test first and review the ingredient list.
How does "buy 5, get 1 free" work?
Add 6 single shades to your cart and one is automatically free at checkout, no code needed. The offer applies to single shades only, once per order.
Can I use FIRST10 with the free shade offer?
FIRST10 gives 10% off your first order, one use per customer. It does not combine with the free single shade offer; checkout applies one offer at a time.
How long does shipping take?
Orders take 2 to 5 business days to process, then typically 6 to 15 business days to arrive after dispatch for Australia, the United States, the United Kingdom, and Europe (6 to 20 for other destinations). Full details are in the shipping policy.
Can I return gel polish?
Unopened, unused items in original packaging can be returned within 14 days of delivery. Opened gel polish cannot be returned for change of mind. For damaged, faulty, or incorrect items, contact us within 7 days with photos. Full details are in returns & refunds.
The shade looks different from my screen. Is that a fault?
Colors can vary with screen settings, lighting, and application thickness, so slight differences are not treated as a fault. For a closer look before buying, try the color finder or the on-hand photos on each shade page.