YISS policy
Contact Information
Last updated: June 29, 2026
Customer support
For order questions, product support, returns, shipping issues, or privacy requests, contact us at info@yissgel.com.
Business information
Store name: YISS GEL
Support email: info@yissgel.com
Business address: 457-459 Elizabeth Street, Surry Hills NSW 2010, Australia
Response time
We usually respond within 1 to 3 business days. During launches, holidays, or high-volume periods, replies may take a little longer.
Helpful details to include
- Your order number, if your message is about an order.
- The email address used at checkout.
- Photos of the product and packaging if you are reporting damage, leakage, or an incorrect item.
Contact page
You can also use our contact page to send a message.