YISS policy

Contact Information

Last updated: June 29, 2026

Customer support

For order questions, product support, returns, shipping issues, or privacy requests, contact us at info@yissgel.com.

Business information

Store name: YISS GEL

Support email: info@yissgel.com

Business address: 457-459 Elizabeth Street, Surry Hills NSW 2010, Australia

Response time

We usually respond within 1 to 3 business days. During launches, holidays, or high-volume periods, replies may take a little longer.

Helpful details to include

  • Your order number, if your message is about an order.
  • The email address used at checkout.
  • Photos of the product and packaging if you are reporting damage, leakage, or an incorrect item.

Contact page

You can also use our contact page to send a message.